Job Description:
Work Location: Gurgaon / Noida
Shift Required:
Shifts will 24x7 in nature and can vary depending on geographies supported
Eligibility Criterion:
Bachelor's Degree/ Diploma ( 15 Years + education ). Any graduates including BE, B Tech(Except IT & CS), MCA.
Total Experience: 0-4 Years
Required:
Bachelor's Degree
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
English: Fluent
Interview Days: MONDAY TO FRIDAY
Venue Details: (GURGAON)
Interview Time: 12PM to 4PM
IBM India Pvt. Ltd,
Unitech Cyber Park, Tower B, 9th Floor, Sec 39, Gurgaon, Haryana.
GURGAON - GTS - 0677589 & GTS - 0677576
MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES
Updated Resume
Copy of this Job Posting
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original
Regards,
IBM India Recruitment Team
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Role Category: Technical Support Manager
Role: Technical Support Manager
Keyskills: Technical Support, Customer Support, Voice, Help Desk, Help Desk Services, Support, Inbound Calls Handling, email, chat support, chat, email support, Inbound Call Support, BPO, WalkIn, Walk - In, Walk In, customer interaction
Desired Profile
Skills Required:
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Fluency In Communications Skills (both spoken and written)/ soft skills
Shift Required:
Shifts will 24x7 in nature and can vary depending on geographies supported
Eligibility Criterion:
Bachelor's Degree/ Diploma ( 15 Years + education )
Contact Details
Recruiter Name : Vidhika Shiwa
Contact Company : IBM India Pvt Limited
Telephone :01244817411
Address : outer ring road, nagwara Bangalore 45 ,BANGALORE,Karnataka,India
Reference Id:GTS-0677589 & GTS-0677576
Website:https://jobs3.netmedia1.com/cp/search.jsp?trac=hp_in&jobati
Work Location: Gurgaon / Noida
Shift Required:
Shifts will 24x7 in nature and can vary depending on geographies supported
Eligibility Criterion:
Bachelor's Degree/ Diploma ( 15 Years + education ). Any graduates including BE, B Tech(Except IT & CS), MCA.
Total Experience: 0-4 Years
Required:
Bachelor's Degree
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
English: Fluent
Interview Days: MONDAY TO FRIDAY
Venue Details: (GURGAON)
Interview Time: 12PM to 4PM
IBM India Pvt. Ltd,
Unitech Cyber Park, Tower B, 9th Floor, Sec 39, Gurgaon, Haryana.
GURGAON - GTS - 0677589 & GTS - 0677576
MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES
Updated Resume
Copy of this Job Posting
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original
Regards,
IBM India Recruitment Team
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Role Category: Technical Support Manager
Role: Technical Support Manager
Keyskills: Technical Support, Customer Support, Voice, Help Desk, Help Desk Services, Support, Inbound Calls Handling, email, chat support, chat, email support, Inbound Call Support, BPO, WalkIn, Walk - In, Walk In, customer interaction
Desired Profile
Skills Required:
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Fluency In Communications Skills (both spoken and written)/ soft skills
Shift Required:
Shifts will 24x7 in nature and can vary depending on geographies supported
Eligibility Criterion:
Bachelor's Degree/ Diploma ( 15 Years + education )
Contact Details
Recruiter Name : Vidhika Shiwa
Contact Company : IBM India Pvt Limited
Telephone :01244817411
Address : outer ring road, nagwara Bangalore 45 ,BANGALORE,Karnataka,India
Reference Id:GTS-0677589 & GTS-0677576
Website:https://jobs3.netmedia1.com/cp/search.jsp?trac=hp_in&jobati
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